Complain

I received the worst experience with Eldo coaches,I went specially to park station Johannesburgs to buy tickets for my mother and kids to travel to Durban hence online booking was giving us issues.

Got there the lady that served us was totally rude we managed to purchase 4 tickets but after the payment we decided we want to cancel coz it was way expensive than wat it says online.

They refused to refund us,called head office spoke to some guy that was totally rude and couldn't manage to help us but rather said to us that we can go complain wherever we want to it won't effect him...Asked to speak to management he tells us the manager went to pray next moment he tells us the manager went to a funeral coz they Muslim..

Does Eldo coaches just get run by one manager or????

Till today they couldn't help us we had no choice to travel with that tickets booked.