Coach
I am absolutely revovlted in this bus company i have travelled with this bus numerous times and it is the second time that I'm actually on a coach sitting next to someone who is halfway sitting ontop of me the seats are so small no one fits on their own properly and its not as if anyone is travelling for free! The last time i xame from jhb to pe we got stopped at a roadblock only to find out the drivers licence has expired and the bus wasnt roadworthy merely because you are to greedy to make the booking cheaper and inform passengers that there is something wrong with your damn pe coaches! 400 Rand later no comfort 16 hours ahead this seat is hard as a rock with no space what so ever. So much for luxury coaches you think people don't know you ex roadlink ****** yellow coffin on wheels
Helpful (0)
Replies (1)0
Replies (1)
Eldo Coaches's replyOfficial
18 Jan 2018, 15:35Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing this matter to our attention.
We will shortly revert to you with an outcome to your complaint
Best regards,
Eldo Coaches's reply18 Jan 2018, 15:35
Official
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing this matter to our attention.
We will shortly revert to you with an outcome to your complaint
Best regards,