Bad service dangerous busses overworked deivers

I've become a frequent traveler using the service twice every two weeks sometimes twice a week traveling from Durban to Johannesburg. Besides the 2 recent bus crashes that happened one with 10 fatalities and one 2 weeks later with one fatality which luckily I was not on. I've been delayed for hours at a time usually 3 to 4 hours minimum. Stuck every second trip. Today I'm at wits end getting myself transport from jhb to Pic me up halfway. This company doesn't even reply reviews on hello Peter. Boycott eldo coaches