Bad customer service

26/06/22 booked a single ticket to Durban for 11:30 been waiting at Bosman station with no 1 saying anything if the bus is coming or not.. Only at 12h12 we heading to jhb with a shuttle that is driven by a rude person and her driving is so bad... Your service is so poor use Eldo coaches at own risk my people they are unreliable and trash. Even in your desperate moments DO NOT