Angry client because Eldo coaches staff are ***********

I bought a ticket to durban only to arrive at bosman station at 5:30 since they said the bus will depart st 6am but i seat there for any hour no communication whatsoever until when its 07:00 thus when a lady came and say the 06:00 bus is passing sandton now i believe that this is so *********** at least communicate with the clients so that they know wat is going on other buses they sent a message to notify you