MO
Mauritz O

1 reviews | Active since Jun 2016

21 Feb 2025, 10:35

Unsatisfied

I don't even want to give a rating for Ekko. I contact then in January for a booking for December in Mosselbay and they told me they are fully booked. Every time when I want to make a booking they have no place available. Honestly I would rather making bookings with bookings.com, before staying a member with Ekko. No management contact you when you send them messages on WhatsApp. I'm really disappointed in this service. This is not what they sold to me.

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Replies (1)
ekko
ekko's reply24 Feb 2025, 11:17
Official
Hi Mauritz! 👋 Thank you for taking our call. I want you to know that we genuinely care about your experience with Ekko. Your satisfaction is our priority. 🙂

Best regards,