TERRIBLE CUSTOMER SERVICE

Item: ekko
Rating: 1
Author: Mauritz O

Its now almost two months after my last review, and ekko didn't solve the issue regarding my membership. I will never recommend ekko to anybody. What I have experienced is terrible. They even phone me about membership that wan canceled. Really terrible customer service and I can't even rate them. I still didn't get my refund from ekko after a years membership that was fully paid and never used.

Helpful (0)

Replies (1)

ekko's replyOfficial

18 Jun 2025, 14:31

Hi Mauritz, we’re disappointed to hear about your experience. We’d appreciate the opportunity to make things right. An agent will be in contact shortly. Regards, Moesha

ekko's reply18 Jun 2025, 14:31

Official

Hi Mauritz, we’re disappointed to hear about your experience. We’d appreciate the opportunity to make things right. An agent will be in contact shortly. Regards, Moesha