Shoddy client treatment
I joined ekko but decided to cancel my membership. I have been trying to get my refund but I keep being sent from pillar to post. Only getting calls for more offers.
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Replies (3)
ekko's replyOfficial
15 Sept 2023, 08:37 Good day, Nceba . We’re sorry to learn that your experience with Ekko fell short of your expectations. Our community boasts over 100,000 satisfied members, and we'd like you to be one of them. I’m Ryan Firmstone, the Brand Manager, here to demonstrate that we are dedicated to delivering exceptional service. Please contact me via WhatsApp on ***, and I'll personally attend to your query and provide regular updates. Your satisfaction is our priority. ✨
ekko's reply15 Sept 2023, 08:37
Official
Good day, Nceba . We’re sorry to learn that your experience with Ekko fell short of your expectations. Our community boasts over 100,000 satisfied members, and we'd like you to be one of them. I’m Ryan Firmstone, the Brand Manager, here to demonstrate that we are dedicated to delivering exceptional service. Please contact me via WhatsApp on ***, and I'll personally attend to your query and provide regular updates. Your satisfaction is our priority. ✨
's updateReviewer Update
17 Oct 2023, 11:02I finally got my refund. Thank you Ryan for keeping your promise.
's update17 Oct 2023, 11:02
Reviewer Update
I finally got my refund. Thank you Ryan for keeping your promise.
ekko's replyOfficial
17 Oct 2023, 12:00Hey, Nceba! 🙂 We're so glad we could assist you and that you’re now one of our 100,000 satisfied members. ✨ Let us know if you ever need anything again because we're here for you, always. 💜
ekko's reply17 Oct 2023, 12:00
Official
Hey, Nceba! 🙂 We're so glad we could assist you and that you’re now one of our 100,000 satisfied members. ✨ Let us know if you ever need anything again because we're here for you, always. 💜