1 reviews | Active since Mar 2024
Holiday *******
3 Years ago, I was called by Ekko to join the 100 000 members. I booked 1 holiday with Ekko. After that they are unable to find any place to accommodate me and my family anywhere in South Africa. This has happened 5 times. I have to pay for a product that I can't use, and I have to pay for every other holiday out of my own pocket.
Today I Phoned to book a holiday and to my surprise no availability anywhere.
I decided to cancel this stupid Product and now they can't give me my contracts to take legal action. I have phoned and apparently it is with the legal department, and they have no contact details.
Be warned people they are going to ***** from you and you won't be able to enjoy any holiday.
Can people with the similar problem contact me here? I want to get evidence and take it to Cart Blanche and get a proper legal opinion to build a case.
The brand manager did promise to get back to me but never did. Horrible customer service.
I have tried to contact and resolve this and even after Hallo Peter still no response.
This is ridiculous and unacceptable.
The agents are very well trained to sell a horrible product but the rest is the worst possible customer service I have ever had in my life.
I am urgently waiting for the cancellation documents.
The brand manager did promise to get back to me but never did. Horrible customer service.
I have tried to contact and resolve this and even after Hallo Peter still no response.
This is ridiculous and unacceptable.
The agents are very well trained to sell a horrible product but the rest is the worst possible customer service I have ever had in my life.
I am urgently waiting for the cancellation documents.