Dishonesty by ekko and exceptionally poor customer service

I met Mr Donovan Brear on Feb 24 and he came to market ekko to me and my husband on 15 June 24. We were both sceptical about timeshare, as I did marketing for RCI and Leisure Club many years ago. Customers complained of not being able to book at places they want to at their preferred times. We were interested only in Mykonos and in a specific caliva. We asked him if he can book us the specific caliva for the 3 -10 Jan 25 and for 7 - 14 Nov 25 as us buying shares would depend on that. He "phoned" his head office to confirm. He told us that it is weekend, and thus far it is booked, but he will confirm on Monday again. On Tuesday we went to see him as arranged, to confirm the bookings before we entered into a contract, that being our condition. He again "phoned" his head office, in our presence and confirmed that caliva 158 was booked for above 2 periods, for us. This was our condition before we would entered into a contract to buy ekko shares. We made it very clear that we will not buy the shares unless we can have this caliva/unit for the required periods. There was no uncer*****y about this condition. We then paid for the shares and the entire years levy's, upfront - which amounted to R 41 515.00. I phoned Donovan after that twice to find out about the confirmation letter for our booking. Last time was Monday morning 26 Aug 24, alledgedly he was in a meeting and said he will call me back, which he did at 15:30. He started by saying that I am going to be extremely angry with him. To make a long story short, he told me that we are not booked for caliva 158 in Jan 25 or Nov, and admitted that he **** to me and never phoned his head office to make the booking!! There was no booking made for us at all. This entire contract was based on a LIE!!! He admitted it all, and apologised profusely. He said he would take pictures of other calivas in the same area and send it to me the next morning. Obviously he never did. I phoned ekko head office on 27 Aug 24 and spoke to Pearl who claims to be the group manager. She said she will call me back in 1- 2 hour. Never happened. I called 4 times on 28 Aug to speak to her, but she didnt want to take my calls. When I asked to speak to Michelle Moodley the director, Pearl was available all of a sudden. Pearl told me that there is no calivas available at Mykonos for Jan, she said she phoned Mykonos and even if they are prepared to pay for it out of their own pockets, there was no place available. She said she will call me back later woth a solution. I then called Mykonos myself and I secured a booking at Mykonos for the exact caliva 158 for 3 -10 Jan! Can you believe it? Thus Pearl also **** to me! I send her a whatsapp msg and attached my booking confirmation at Mykonos, the one I did myself. She responded and said that she will give me feedback by 14:00 on Thursday 29 Aug. She Informed me later matter is with the director. The booking I made had to be paid for by 29 Aug, and I made her aware of it, as I did not want to loose my booking. Needless to say, today is the 2 Sept 24 and we received NO feedback at all!!! This is earth shattering for me, I was so looking forward to this special treat we bought. Our entire contract was based on ONE BIG LIE after another. I would like to caution everyone before you buy ekko shares, what they tell you is not what you get! Donovan Brear and Pearl is representatives of their company and they are not dealing in good faith. We were the first cusomers to buy 400 shares from ekko Mykonos, as they never sold so many before us, and they still had no regard for us as clients. I also want to make mention that I spoke to Michelle Cox the manager of Donovan at ekko Mykonos, on 28 Aug 24.