Meter Crisis

<p>I logged numerous complaints and received ref numbers ( ********** , ********** , ********** ), my meter was faulty and I needed assistance. I had to follow up on a daily basis with no help. I contacted Edenvale and hoped somebody will assist, I got through to Hendrick Raedani and he tried to assist the best possible way but realized that my meter is faulty. I then tried to get through again but with no luck and wrote a complaint. On 29 August 2016 Debbie Abrahams rep****, asking Thembelihle Manzuini to assist. That evening a technician by the name of Joshua came out and concluded that my meter is broken, did something to give me power and told me someone will be in contact. The next day I got a call from ********** 218 from Simone at 7:47 asking for my meter number and told me it will be replaced in a day. I tried to call back numerous times but no one ever answers, pathetic! Yesterday I get home with no power and a letter in post box with a fine. The letter FALSELY ACCUSES me of tampering with the unit! No one had the decency to call and ask what is going on! How can a person be so cold just to cut of my electricity? I have 2 babies in the house, food in my fridges and work I need to finish. THIS IS YOUR FAULT! PLEASE FIX IT! I can’t afford having my food go off because you can’t do your job or just answer the damn phone!!!</p>