APPALLING SERVICE

I HAVE HAD BAD CUSTOMER SERVICE TODAY.THERE IS A MANAGER NAMED 'GLADYS'.THERE WAS WATER SHORTAGE TODAY AT WORK AND I WANTED TO BUY A MEAL THIS LADY RAN OUT OF PLATES AND HAD PAPER PLATES AND WRAPPING PAPERS THIS LADY WANTED TO GIVE ME A MEAL ON A WRAPPING PAPERS AND I ASKED WHY SHE STARTED YELLING AT ME AND POINTING AT ME LIKE I AM HER LITTLE BABY,I PERSONALLY FEEL THAT WAS NOT PROFESSIONAL AND I WOULD LIKE TO GET A WRITTEN APOLOGY FROM HER.THE LADY IS BASED AT WEBHELP PARK TOWN. SHE IS MAKING HER PROBLEMS MY PROBLEMS WHICH IS NOT PROFESSIONAL.