Lack of feedback for delayed flight

After an hour long check in process we ended up having a moment to grab something to eat and rushed through to the boarding gates.

Standing in a line for 1 hour the staff only then advised of the delay- boarding 8:45pm, notified of the delay from 9:45pm- actual flight time.

Furthermore we proceeded to be lead on by a 45 minute delay then a further 30 minute delay and then finally being advised that the aircraft requires a part with another 30 minute delay, hence putting us at a 2hour 45 minutes delay.

Flight was then cancelled and advised to follow staff through passport control and that next flight would leave at 7am.

Again a run around from staff that was intermitiant, follow to this hotel then to this, no actually clarification. We were advised that the hotel would give each and every guest feedback.

Birchwood which was the economy hotel selection sent a small transfer which took 4 trips to actually get to the hotel, freezing cold and hungry.

Getting into our room at 3am not the most ideal situation!!! Waking up at 7am calling reception with still no feedback from the airline and still no luggage.

9am just had breakfast. To date no feedback.

Got hold of a person at Egypt Air- holding for 10 minutes, staff advised that there is still no feedback we should collect bags from the airport if we want...

Seriously... disgusting