KR
Karishma R

1 reviews | Active since Jul 2022

27 Dec 2024, 14:32

EgyptAir- WORSE AIRLINE

Disappointing Experience with EgyptAir

I'm extremely frustrated with the service I received from EgyptAir. Despite booking with a reputable airline, my wife and I experienced a nightmare scenario. EgyptAir lost our luggage, and we've received no assistance or communication from their team.

Three days have passed, and we still don't have our belongings. We took an Uber to the airport, only to be met with unhelpful and rude staff. When we asked about our luggage, we were dismissed with a "don't ask me, I can't tell you where your luggage is" attitude.

As a customer, I expect a basic level of service and respect. EgyptAir has fallen short of these expectations. The lack of communication, assistance, and empathy is appalling.

Unless someone can intervene and assist us immediately, I will not hesitate to advise others against booking with EgyptAir. The risk of lost luggage and poor customer service is too great.

If anyone can help me resolve this situation as soon as possible, I would greatly appreciate it.

I'm extremely disappointed and frustrated with the service I've received from EGYPTAIR. It's now been one week since our baggage went missing, and we've yet to receive any updates or assistance.

The lack of communication and concern for our situation is appalling. As a customer, I expect a basic level of care and respect. Unfortunately, your airline has failed to meet these expectations.

We urge you to take immediate action and return our baggage to us as soon as possible. We will not be traveling with your airline again due to this unacceptable experience. I will advise customers if they thinking of traveling with EGYPTAIR be sure that your bags will get lost and you won't receive any communications and rude service from the staff at the airport. It is now 1 week and we don't have any compensation or clothes . We demanding help for our luggage

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