AC
Alice C

1 reviews | Active since Jun 2018

21 Oct 2022, 08:27

Lying utility supplier

On the 23rd of August 2022, I received a letter advising me about a 88.5km radius gas leak and due to the scale of damage they could not estimate time of repairs. And that they are forced to terminate the gas supply for my area on the 1st of October 2022. The gas supply has been terminated on the first as promised. I then received a what's app message from the usual gas reader, said he'd let me know when he would come for the final reading. He wrote back saying that he would come the next morning because he will come with technicians to remove equipment. They arrived to remove and ripped out th3 meter and every connector and bit of pipe. Saying that it costs a lot of money and they would use it elsewhere. I asked since there will be no gas supply for 88.5 km, what they would be doing for work. They said they will still be working in surrounding suburbs, i aske how could it be if the leak radius is 88.5km. Then only did the technicians tell me that the letter was untrue, that they were terminating the gas supply due to ******* connections. Why then did they need to tell a lie, why then did they remove my equipment? I don't have any ******* connections. I have a gas geyser, 2 gas stoves with gas ovens and a gas fireplace. I am on sassa pension and cannot afford new appliances.

The letter stated that they will subsidise conversions, to date no one has responded to my enquiries. I wish that all of us innocent deceived residents should stand together about this issue, so we can get a solution to the problem.

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