pC
pet C
1 reviews | Active since Mar 2022
18 Apr 2023, 08:50
eGifts24
why did you take my money before confirming my order.....u don't tell a person before the purchase that you are going to phone to confirm it. Can you please rephone me again on ***.
Helpful (0)
Replies (1)0
Replies (1)
egifts24.co.za's replyOfficial
18 Apr 2023, 18:55Hi Pet. Due to the nature of our business we may perform additional verification on orders as per our requirements to enforce anti-money laundering and ***** prevention. We use automated and manual risk engines to determine additional verification, which may include phone verification. Unfortunately some verification checks can only be performed once an order has been placed and confirmation of payment. As per our feedback, your order has since been released. We do apologize for the inconvenience.
egifts24.co.za's reply18 Apr 2023, 18:55
Official
Hi Pet. Due to the nature of our business we may perform additional verification on orders as per our requirements to enforce anti-money laundering and ***** prevention. We use automated and manual risk engines to determine additional verification, which may include phone verification. Unfortunately some verification checks can only be performed once an order has been placed and confirmation of payment. As per our feedback, your order has since been released. We do apologize for the inconvenience.