AS
Andre S

1 reviews | Active since Jan 2011

02 Aug 2016, 05:41

ZIpZap does not work and waste of money

<p>When i got the machine in March is was on going hassels for about two weeks before it finally started to work, now a few months later i see i cant do manuall transactions and that was one of the options i selected when signing up. So they told me they will sort it out. then they send me another machine that is the same... i'm still not able to do manaul transactions. then when you call the call centre the process is starting to go in circles where the one deptartment just sends you to the next department. Nothing is coming to a point.</p>

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Replies (1)
Eftpos
Eftpos's reply05 Aug 2016, 09:14
Official

Hi Andre,

Apologies for the hassle, but I belive it has all been sorted out now. Manual transactions are not something we typically do on mPOS (in fact I believe we are the only company that offers this), so we did not have all our processes where they should have been. Rest assured we have addressed this gap.

Anything else, please let me know.

Kind regards,

Brett Russell

mPOS Product owner