NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About eFlorist
How is eFlorist rated on Hellopeter?
Hellopeter has tracked eFlorist across 11 reviews. eFlorist hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used eFlorist? Write a review to help others decide.
Recent reviews (1)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
A birthday bouquet that ended up disastrously and disappointing
On 27 January 2026 at about 9:30 I ordered flowers for my mother-in-law who was turning 81 on 28 January 2026. The flowers i chose was Pincushion proteas and roses for around R900. At about 13:00 an agent from Netflorist called me and asked if they could exchange the pincushions for proteas as they do not have pin cushions available. I agreed to this. Around 17:00 I got concerned as I have not received any notification of delivery. So then the run-around started. After numerous whattsapp and computer generated responses, the flowers were delivered at 20:38, even though their website states 7-7 deliveries. Keep in mind that she is 81 years old, by the time the flowers came, her small dinner was over. So, she sent me a picture of the flowers with lovely pink proteas, but the roses were the reddish orange colour to go with the original pincushions. I would have thought that it would also be changed to go with the proteas. I complained to them this morning and what I received was computer generated explanations on the buds opening but missing the point on the jarring colour difference. They then offered to credit the delivery fee - a grand amount of about R89. I actually asked them not to insult me as this was quantifying their regard for their clients. The end result is that I will never order from then again 😒 nor would I ever recommend them to anyone.
1 reviews | Active since Jan 2026
A birthday bouquet that ended up disastrously and disappointing
On 27 January 2026 at about 9:30 I ordered flowers for my mother-in-law who was turning 81 on 28 January 2026. The flowers i chose was Pincushion proteas and roses for around R900. At about 13:00 an agent from Netflorist called me and asked if they could exchange the pincushions for proteas as they do not have pin cushions available. I agreed to this. Around 17:00 I got concerned as I have not received any notification of delivery. So then the run-around started. After numerous whattsapp and computer generated responses, the flowers were delivered at 20:38, even though their website states 7-7 deliveries. Keep in mind that she is 81 years old, by the time the flowers came, her small dinner was over. So, she sent me a picture of the flowers with lovely pink proteas, but the roses were the reddish orange colour to go with the original pincushions. I would have thought that it would also be changed to go with the proteas. I complained to them this morning and what I received was computer generated explanations on the buds opening but missing the point on the jarring colour difference. They then offered to credit the delivery fee - a grand amount of about R89. I actually asked them not to insult me as this was quantifying their regard for their clients. The end result is that I will never order from then again 😒 nor would I ever recommend them to anyone.