Would have preferred to give 0 Stars but apparently 1 is the lowest option

They are awesome when things go right, but a mark of a good company is the way they handle the times it goes wrong. In 2 years I have used them 3 times (2 long distance and 1 local). First long distance was like moving with friends, incredible service so I can only assume (based on the actual damage to my items) that on the return long distance trip there was some form of accident with the truck and they are lying about it to not pay insurance? Majority of the items need to be replaced due to damage or theft.

So some helpful tips to anyone wanting to use Eezi move: 1. You have a 50/50 chance of your stuff arriving in the state you sent it, if at all. 2. Advice from 'customer service' agent 2.1 move your valuables yourself (sorry, I work hard for my things, they are all valuable so what is the point of eezi move?). 2.2 Either pay extra to have Eezi Move staff physically pack your boxes for your OR ensure you take photos of yourself packing eat item into the box (this will help when your box has been opened and items ****** as you apparently need to provide photographic proof with a case number) 3. Despite written confirmation of what has happened to items not delivered to your new address the 'customer service' agent will insist you 'just get over it and accept a small monetary settlement...with no liability!