SK
Stefan K

1 reviews | Active since Jun 2021

13 Jul 2023, 19:16

Think twice

Using EEZI move for the first time, but also the last. The moving process started of smooth, packing day arrived and all went...okey. They were working rough, furniture falling over in truck before being tied down, cabinets pushed around on truck chipping the under sides. Then the ofloading didn't go so well the next morning, furniture (chairs) were scratch from the move shifting during transport. The day ended with them blatantly *****ing my stuff, hiding it between the used blankets and even in their back packs in the truck cabin.

Think twice.

0
Replies (5)
Eezi Move
Eezi Move's reply13 Jul 2023, 19:29
Official
Dear Stefan, we're truly sorry to hear about your experience with us. We take allegations of theft extremely seriously. Do you have any proof that you can submit to our office?
SK
Stefan K's update13 Jul 2023, 19:33
Reviewer Update
You are welcome to have a word with the man (Marchel) who was in charge of your eezi move team on the day. He was the one the stole from me. Im not sure what proof can be submitted? I didn't take any photos or videos.
Eezi Move
Eezi Move's reply13 Jul 2023, 20:05
Official
Thanks Stefan, please get in touch with our Customer Care department. We'd love to get further information from you and open an investigation.
SK
Stefan K's update13 Jul 2023, 20:08
Reviewer Update
I have sent an email to eezi move and the consultant who assisted me. Waiting for their response.
Thanks
Eezi Move
Eezi Move's reply13 Jul 2023, 20:13
Official
Thanks Stefan, we'll be in contact with you shortly.