SK
Stefan K
1 reviews | Active since Jun 2021
13 Jul 2023, 19:16
Think twice
Using EEZI move for the first time, but also the last. The moving process started of smooth, packing day arrived and all went...okey. They were working rough, furniture falling over in truck before being tied down, cabinets pushed around on truck chipping the under sides. Then the ofloading didn't go so well the next morning, furniture (chairs) were scratch from the move shifting during transport. The day ended with them blatantly *****ing my stuff, hiding it between the used blankets and even in their back packs in the truck cabin.
Think twice.
Helpful (0)
Replies (5)0
Replies (5)Eezi Move's replyOfficial
13 Jul 2023, 19:29Dear Stefan, we're truly sorry to hear about your experience with us. We take allegations of theft extremely seriously. Do you have any proof that you can submit to our office?
Eezi Move's reply13 Jul 2023, 19:29
Official
Dear Stefan, we're truly sorry to hear about your experience with us. We take allegations of theft extremely seriously. Do you have any proof that you can submit to our office?
SK
Stefan K's updateReviewer Update
13 Jul 2023, 19:33You are welcome to have a word with the man (Marchel) who was in charge of your eezi move team on the day. He was the one the stole from me. Im not sure what proof can be submitted? I didn't take any photos or videos.
SK
Stefan K's update13 Jul 2023, 19:33
Reviewer Update
You are welcome to have a word with the man (Marchel) who was in charge of your eezi move team on the day. He was the one the stole from me. Im not sure what proof can be submitted? I didn't take any photos or videos.
Eezi Move's replyOfficial
13 Jul 2023, 20:05Thanks Stefan, please get in touch with our Customer Care department. We'd love to get further information from you and open an investigation.
Eezi Move's reply13 Jul 2023, 20:05
Official
Thanks Stefan, please get in touch with our Customer Care department. We'd love to get further information from you and open an investigation.
SK
Stefan K's updateReviewer Update
13 Jul 2023, 20:08I have sent an email to eezi move and the consultant who assisted me. Waiting for their response.
Thanks
Thanks
SK
Stefan K's update13 Jul 2023, 20:08
Reviewer Update
I have sent an email to eezi move and the consultant who assisted me. Waiting for their response.
Thanks
Thanks
Eezi Move's replyOfficial
13 Jul 2023, 20:13Thanks Stefan, we'll be in contact with you shortly.
Eezi Move's reply13 Jul 2023, 20:13
Official
Thanks Stefan, we'll be in contact with you shortly.
