SM
Silindokuhle M
1 reviews | Active since Feb 2025
28 Feb 2025, 16:46
Terrible service! Broke my dining table and no accountability taken!
Please DO NOT use Eezi Move for your moving requirements if you value your furniture. Not only did I have to wait for hours for their packing team to arrive but my furniture was also significantly damaged on delivery and even they completely destroyed my dining table! Most certainly my worst ever moving experience. What is even more annoying and infuriating is the arrogant and dismissive “oh well damages happen when people move” response from your agent and how my queries, literally less than a day after moving, are now being ignored and my calls blocked! Absolutely disgusting service and I hope people will listen when we warn them. NEVER use Eezi move
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Replies (3)
Eezi Move's replyOfficial
28 Feb 2025, 17:09Good day, please confirm if you submitted a complaint to our Customer Care department?
Eezi Move's reply28 Feb 2025, 17:09
Official
Good day, please confirm if you submitted a complaint to our Customer Care department?
SM
Silindokuhle M's updateReviewer Update
28 Feb 2025, 17:15I did and like I indicated on the above post, all my mails and calls are now being ignored. Your operations supervisor here in Durban has even blocked my number. Truly appalled by the service received, so disappointing
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Silindokuhle M's update28 Feb 2025, 17:15
Reviewer Update
I did and like I indicated on the above post, all my mails and calls are now being ignored. Your operations supervisor here in Durban has even blocked my number. Truly appalled by the service received, so disappointing
Eezi Move's replyOfficial
28 Feb 2025, 17:30Apologies but you only referred to our agent. You did not mention our Customer Care department.
Eezi Move's reply28 Feb 2025, 17:30
Official
Apologies but you only referred to our agent. You did not mention our Customer Care department.