DG
David Gadd-Claxton
1 reviews | Active since Feb 2024
23 Feb 2024, 15:33
Poor performance Bad experience
What a horrible experience. 2 bed house and garage move from Menlo Park pretoria, to Pretoria East. Consultant quote R17 000 then Consultant and pre packing on day before move, then on day of move arrive 12:00, by 16:00 not complete packing..... Leave me to unpack myself. Very expensive, poor service. Try someone else. Bad experience
Helpful (0)
Replies (9)0
Replies (9)
Eezi Move's replyOfficial
23 Feb 2024, 15:35Dear David, we're terribly sorry to hear about your experience with us. We believe every move should be an Eezi Move, unfortunately it seems that yours was not. Kindly confirm whether you were quoted for the unpacking? As you can imagine, our employees would only perform the services for which you were quoted.
Best regards,
Eezi Move's reply23 Feb 2024, 15:35
Official
Dear David, we're terribly sorry to hear about your experience with us. We believe every move should be an Eezi Move, unfortunately it seems that yours was not. Kindly confirm whether you were quoted for the unpacking? As you can imagine, our employees would only perform the services for which you were quoted.
Best regards,
DG
David Gadd-Claxton's updateReviewer Update
23 Feb 2024, 15:44What a lot of nonsense 😴
You employees are performing service for a quarter of the R17 000 that I paid.
Shameful response illustrates your company mindset towards CUSTOMER SATISFACTION
Pathetic
You employees are performing service for a quarter of the R17 000 that I paid.
Shameful response illustrates your company mindset towards CUSTOMER SATISFACTION
Pathetic
DG
David Gadd-Claxton's update23 Feb 2024, 15:44
Reviewer Update
What a lot of nonsense 😴
You employees are performing service for a quarter of the R17 000 that I paid.
Shameful response illustrates your company mindset towards CUSTOMER SATISFACTION
Pathetic
You employees are performing service for a quarter of the R17 000 that I paid.
Shameful response illustrates your company mindset towards CUSTOMER SATISFACTION
Pathetic
Eezi Move's replyOfficial
23 Feb 2024, 15:46We respectfully disagree with you.
Best regards,
Eezi Move's reply23 Feb 2024, 15:46
Official
We respectfully disagree with you.
Best regards,
DG
David Gadd-Claxton's updateReviewer Update
23 Feb 2024, 15:49Again - true reflection of how to solve a customer issue
This excellent advertising your company is getting.
IM MY HONEST OPINION
DO NOT USE EEZI MOVE!!!!!!!
This excellent advertising your company is getting.
IM MY HONEST OPINION
DO NOT USE EEZI MOVE!!!!!!!
DG
David Gadd-Claxton's update23 Feb 2024, 15:49
Reviewer Update
Again - true reflection of how to solve a customer issue
This excellent advertising your company is getting.
IM MY HONEST OPINION
DO NOT USE EEZI MOVE!!!!!!!
This excellent advertising your company is getting.
IM MY HONEST OPINION
DO NOT USE EEZI MOVE!!!!!!!
Eezi Move's replyOfficial
23 Feb 2024, 15:56David, the issue is the fact that you were quoted for a service, and then received that service. Although we take customer service extremely seriously, we cannot establish any wrongdoing. Moreover, it might be worth noting that you can disagree with someone without insulting or degrading them. How would you feel if someone called you pathetic? We do not condone such behaviour and language.
Best regards,
Eezi Move's reply23 Feb 2024, 15:56
Official
David, the issue is the fact that you were quoted for a service, and then received that service. Although we take customer service extremely seriously, we cannot establish any wrongdoing. Moreover, it might be worth noting that you can disagree with someone without insulting or degrading them. How would you feel if someone called you pathetic? We do not condone such behaviour and language.
Best regards,
DG
David Gadd-Claxton's updateReviewer Update
23 Feb 2024, 16:17Spend more on advertising.....
DON'T USE EZZI MOVE....
It has a nice ring to it!!!!!
DON'T USE EZZI MOVE....
It has a nice ring to it!!!!!
DG
David Gadd-Claxton's update23 Feb 2024, 16:17
Reviewer Update
Spend more on advertising.....
DON'T USE EZZI MOVE....
It has a nice ring to it!!!!!
DON'T USE EZZI MOVE....
It has a nice ring to it!!!!!
Eezi Move's replyOfficial
23 Feb 2024, 16:24We think the general public would be able to make the necessary inferences from your comments to establish the utter unreasonableness of your complaint.
Best regards,
Eezi Move's reply23 Feb 2024, 16:24
Official
We think the general public would be able to make the necessary inferences from your comments to establish the utter unreasonableness of your complaint.
Best regards,
DG
David Gadd-Claxton's updateReviewer Update
23 Feb 2024, 16:34I think the general public will be able to establish the utter unreasonableness of you response.
Whoever Is wrinting your response has done a great job!
I personally would never recommend Ezxi move to anyone.
Have fun trying to undo your trail.
Anybody want to contact me - I have found honesty is th best disinfectant!!°
Whoever Is wrinting your response has done a great job!
I personally would never recommend Ezxi move to anyone.
Have fun trying to undo your trail.
Anybody want to contact me - I have found honesty is th best disinfectant!!°
DG
David Gadd-Claxton's update23 Feb 2024, 16:34
Reviewer Update
I think the general public will be able to establish the utter unreasonableness of you response.
Whoever Is wrinting your response has done a great job!
I personally would never recommend Ezxi move to anyone.
Have fun trying to undo your trail.
Anybody want to contact me - I have found honesty is th best disinfectant!!°
Whoever Is wrinting your response has done a great job!
I personally would never recommend Ezxi move to anyone.
Have fun trying to undo your trail.
Anybody want to contact me - I have found honesty is th best disinfectant!!°
Eezi Move's replyOfficial
25 Feb 2024, 08:33.
Best regards,
Eezi Move's reply25 Feb 2024, 08:33
Official
.
Best regards,