AB
Adam B

1 reviews | Active since Feb 2024

07 Feb 2024, 16:21

Late, damaged and *************

I would highly recommend against using Eezi Move in 2024. Their service has completely deteriorated in my second move. They could not commit to a day, were over 5 hours late on both collection and delivery, tried to ****** me for more money twice, and items arrived completely smashed and damaged. Management are disinterested, arrogant and treat their labour terribly and are no better when dealing with clients. I feel sorry for the drivers and movers they mistreat.

I have had the worst possible experience with them, and they really should be ashamed to treat customers like this. View recent Google Reviews as well to verify that they are no longer a good service provider. I regret not doing so before using them.

0
Replies (5)
Eezi Move
Eezi Move's reply07 Feb 2024, 16:29
Official
Hi Adam, it's seems your move wasn't an EEZI MOVE? Please provide us with your reference number in order to assist.

Best regards,

AB
Adam B's update08 Feb 2024, 14:52
Reviewer Update
Eezi Move is now trying to flag my review as false. Complete dishonesty to try deceive customers even further.
Eezi Move
Eezi Move's reply08 Feb 2024, 14:58
Official
Dear Adam, we did ask for your reference number and you failed to respond? Furthermore, your email address does not reflect on our system.

Best regards,

AB
Adam B's update08 Feb 2024, 15:28
Reviewer Update
Thank you for admitting you refuse to provide customer service without leaving a negative review. As if I haven’t tried to deal with you internally? Disgrace of a company. Ref 935438-2-3
Eezi Move
Eezi Move's reply08 Feb 2024, 15:35
Official
Thank you.

Best regards,