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Andile M
1 reviews | Active since Sept 2017
07 Dec 2023, 16:39
Eezimove bad service
I am disappointed with the admin ladies from this company. They are slow and do not follow up. I have been trying to submit a signed quotation for days. They cannot find my documents but keep quiet and domt inform me they have recieved my documents. They have wasted my time and I have now gone to another company for assistance and my stuff is being picked up just houra after contacting the new company. I trusted this company even though I have never used them before. I guess its all just marketting. They cannot deliver
Helpful (0)
Replies (3)0
Replies (3)
Eezi Move's replyOfficial
07 Dec 2023, 18:36Hi Andile, we're so sorry to hear about your experience with us. We are sure that there is a reasonable explanation for any delays. In any event, we do apologise for any inconvenience caused.
Eezi Move's reply07 Dec 2023, 18:36
Official
Hi Andile, we're so sorry to hear about your experience with us. We are sure that there is a reasonable explanation for any delays. In any event, we do apologise for any inconvenience caused.
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Andile M's updateReviewer Update
13 Dec 2023, 13:20I am happy with the follow up done by Eezi move on the customer service I experienced. They have been professional and have taken my complaint very seriously. They have shown that they care about the customer and I would like to thank Joshua for his good customer service. I believe this will improve thier service and ensure this mistake doesn't happen again.
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Andile M's update13 Dec 2023, 13:20
Reviewer Update
I am happy with the follow up done by Eezi move on the customer service I experienced. They have been professional and have taken my complaint very seriously. They have shown that they care about the customer and I would like to thank Joshua for his good customer service. I believe this will improve thier service and ensure this mistake doesn't happen again.
Eezi Move's replyOfficial
13 Dec 2023, 13:23Thank you so much for the positive feedback Andile.
Eezi Move's reply13 Dec 2023, 13:23
Official
Thank you so much for the positive feedback Andile.