GG
Gabi G

1 reviews | Active since Aug 2023

13 May 2025, 20:04

EEZI MOVE!!

<div>Quite the opposite to their name!!! Worst experience ever!!! We used their packing and unpacking “services” to help with the stress of moving. The packers were so rough, I requested numerous times for them to be more careful. The driver, **** even made one of the guys repack one of the items as they were so careless. Resulting in breaking an irreplaceable art deco lamp and crystal glass The afternoon the goods were unpacked (physically rolled clothes into and ball and threw them into the cupboard) we asked the guys who unpacked to discontinue. While they were waiting to be collected, I sent an email along with pictures to ***** who a few days later, very disinterested, responded to say we should contact customer care which I have. I’ve yet to have this issue resolved, let alone a response - never mind the refund they promised on boxes paid for and not used. Reference number was given, (***) along with all necessary information from our side. We have loved 11 times. This has been by FAR the worst company we have ever dealt with. Absolutely shocked and disgusted!!!</div>

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Replies (1)
Eezi Move
Eezi Move's reply13 May 2025, 21:02
Official
Hi Gabi, we're terribly sorry to hear about your experience with us. Our Customer Care department will be in contact with you if you indeed contacted them.