S
Sonia

1 reviews | Active since Apr 2021

20 Apr 2021, 09:29

Complaint

The staff that picked up the goods were amazing and very very helpful. As was the staff booking the move. The staff dropping the goods were ok not as excellent as the Capetown bunch that collected. But we had chosen plastic containers in order to protect our goods and wrote fragile all over our boxes. When the goods arrived in Durban we had 6 damaged boxes. I was told to mail Eezi moves. And just got sorry you didn’t take our insurance. So not happy with that. Thanks.

0
Replies (1)
Eezi Move
Eezi Move's reply20 Apr 2021, 09:33
Official
Good Day Sonia, 

Eezi Move apologizes for not meeting your level of service expectations. With continuous staff training we aim to improve our service level on a daily basis. Thank you again for bringing your dissatisfaction to our attention. We wish you all the best with your future endeavors. 

The Eezi Move Team