LW
Lyn W
1 reviews | Active since Oct 2010
27 Jan 2022, 11:00
TERRIBLE QUALITY -DONT BUY
The quality of the cotton linen is abysmal to say the least- you pay sky high prices for them and they are the cheapest cotton which is so hard, it is like sleeping on a cardboard box. Dont waste your money
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Replies (3)0
Replies (3)
Edura's replyOfficial
27 Jan 2022, 11:33Good day Lyn. I am sorry to hear that you were not satisfied with your purchase. The items you purchased are made of 100% cotton fabric. Different types of fabrics have different feels to them. If your items are unused, unwashed and in the original product packaging we can have them collected from you and issue you a refund. You can contact *** to arrange this.
Edura's reply27 Jan 2022, 11:33
Official
Good day Lyn. I am sorry to hear that you were not satisfied with your purchase. The items you purchased are made of 100% cotton fabric. Different types of fabrics have different feels to them. If your items are unused, unwashed and in the original product packaging we can have them collected from you and issue you a refund. You can contact *** to arrange this.
LW
Lyn W's updateReviewer Update
27 Jan 2022, 15:16It is not unused, because I washed it before I slept under it.. thats what normal people do??? I have bought many many cotton sheets and duvets in my life and never have I had such sub standard quality. So take your pre-prepared message and stick it ....
LW
Lyn W's update27 Jan 2022, 15:16
Reviewer Update
It is not unused, because I washed it before I slept under it.. thats what normal people do??? I have bought many many cotton sheets and duvets in my life and never have I had such sub standard quality. So take your pre-prepared message and stick it ....
Edura's replyOfficial
27 Jan 2022, 15:37We are so sorry you feel that way. If you feel we can make it up to you somehow please contact us by email on ***. This is our customer service channel. For the record we have thousands of satisfied customers countrywide who are very happy with our cotton products.
We are very sorry that we were not able to satisfy you.
We are very sorry that we were not able to satisfy you.
Edura's reply27 Jan 2022, 15:37
Official
We are so sorry you feel that way. If you feel we can make it up to you somehow please contact us by email on ***. This is our customer service channel. For the record we have thousands of satisfied customers countrywide who are very happy with our cotton products.
We are very sorry that we were not able to satisfy you.
We are very sorry that we were not able to satisfy you.