REFUND NOT RECEIVED IN OVER A YEAR

Dear Educor/Damelin

I am very annoyed at the level of service that I received from this Institution, a refund which I requested in December of 2021 is still outstanding!! What exactly is going on?

I registered for a course, paid in advance but for some reason Damelin could not find enough people for that course as a result I had to cancel and look for an alternative somewhere else.

A refund form was completed and sent back to this institution, initially I was told that the refund process will take 90 days but up today nothing was received.

This institution owes me R1234.00 which is enough to buy me petrol for the whole month.

It is very disappointing to see a high ranking institution openly going against good moral ethics. Is it ethical for a Company to keep a client’s refund for such a long time?

Can this matter be looked into urgently!

Should feedback not be received by the end of business day today, I will be escalating this matter to the relevant authorities for possible ***** investigation.