******ion, ***** and theft

I contacted to cancel my subscription on 24 October 2025 and spoke to someone name Liam and confirmed to have canceled my subscription and even sent me correspondence, yet I got billed in November and also December, with the subscription being canceled. Now it's time to escalate this to Ombudsman as even when you call you hold on a que till your airtime runs out. So let's tackle it the highway, you will pay my money back