eDreams holiday to eNightmare

I booked and paid for flights to Mauritius on eDreams. One of the flights was cancelled by the airline on 6 August 2025 and I was given the option to change. It is now 15 August 2025 and NO response from eDreams despite promises from them that this will be sorted out ASAP. If you phone eDreams you need to hang on for at least 30 minutes before they answer. With regard to your booking reference *** with eDreams

Regarding the involuntary change of the flight from

Nelspruit South Africa to Mauritius Mauritius on 15 Sep 2025

the team is currently processing it with the airline and will update you soon enough.

We apologise for any inconvenience.

Kind regards,

Your eDreams Customer Services Team