Unfair subscription

I am seeking assistance regarding a subscription fee that was deducted from credit card by eDreams without my clear knowledge or understanding

In early February I purchased 7 flight tickets from Johannesburg to Cape Town through eDreams.com using my credit card. I received confirmation and the flight tickets from the airline and did not intentionally subscribe to any membership program.

On the 20th February I noticed an amount of R229 deducted from my credit card. After contacting the bank, I was informed that the deduction was for a subscription fee linked to my ticket purchase. I was unaware that I had agreed to a 14 day trail that would automatically convert into a yearly subscription.

While I acknowledge that I didn't read the fine print carefully, I believe the subscription terms were not clearly highlighted during the booking process. I have made several attempts to contact the company via email and telephone to cancel the subscription and request clarification, but I have received no response.

I am now being held liable for a full year subscription which I did not knowingly agreed to, with no assistance from the company.

I am requesting 1. Immediate cancellation of the subscription 2. A refund of R229 deducted. 3. Confirmation that no further deductions will be made.

I would appreciate Hello Peter's assistance in resolving this matter

Kind Regards

Cedric Daniels email: ***