NEVER USE E DREAMS! ********** COMPANY.

E Dreams is an absolute nightmare. Do not ever use this company. I have been trying to get any sort of help using their customer service centre, their app, emails, phone calls and I have had zero help with regards to changing or cancelling my flights. They say they have escalated my case and I should wait for feedback within 72 hours. Well, my flight is tomorrow and I have still heard nothing. I have collected all the evidence and I will be taking this to the European ombudsman and will be taking legal action. Their substandard service and blatant stonewalling is pure *****.