****mers Refusing Refunds

Had a terrible experience with eDreams on my last trip flight booking to Miami. Booked a flight with them for the 28th March- 6 April 2025 to Miami transiting in Paris GDG and Orly Airport France than Miami. Coming back it was transiting in London than after Paris before arriving in Johannesburg. My issue was before and after booking flights I spoke with their consultants to change my for going to Miami to only have one stop in Paris as so I do not have issues with transit visa as I only had a USA visa and they assured me multiple times that it would not be an issue as a US visa would cover the transit as I will not be leaving airport which on the day of travel at the airport I was made aware is not the case as if you transitioning to two different airports in the Schengen area you need a transit visa as a result I had to rebook a new flight through Air France and they still refuse to refund me even though they consultants gave me multiple wrong info on multiple times and refused to refund or pay me the difference. Worst experience ever with them that cost me so much money, Do Not Boook with them as they are ****mers