****mers! Big ****mer

****mers with a poor Prime paid service! **** holiday booking! Useless assistance, don't pay a cent for Prime, you won't have any benefits! They fill you with notifications to make you believe that the flight + hotel package discount will be app****, plus a Prime member discount! When paying, the price will increase! They will tell you to finish and then they will adjust the price, once you have paid you will discover that they will not apply the package discount even if the discount will be displayed until the last page (including the payment page)! Only after you have paid will you be able to check how the expenses are divided and you will discover that the Hotel discount that they showed you when selecting the hotel, in reality does not exist! You will pay the full price for the hotel! The assistance will **** you! It will be completely useless! Your tickets will never be checked, you will never receive any response! I have wasted hours talking to many operators, all ****s or ***********, even when faced with the evidence they claimed that they saw what I was saying but that they could not solve the problem unless they passed it on to their superior! They promise quick responses but then they no longer respond to tickets! Don't pay for prime! Don't even do the trial version!

Update! Following my review I was contacted by support, and I have to say that 1 star is not adequate, they should introduce 0 stars! Every progress made by phone was nullified by an even poorer service! They demonstrate that they did not understand what happened, that they do not know how to understand the images they request and that they are in bad faith! I advise anyone who has booked something with them to check the order information, how the costs are distributed, you will discover that the discounts they say they will apply to you before completing the order, are not present! In particular, the cost of discounted hotels, at the time of order confirmation the price will increase, they will continue to indicate the presence of the discount even at payment, but once payment is completed, by going to check how the cost is distributed you will not find it! In less than 72 hours we managed to find more than 80 users in my channels who encountered the same ****, we will advertise the matter on all social networks and also via videos on YouTube to collect more testimonies! now we will contact Codacons, Altroconsumo and we will report everything through them, to the AGCM to intervene.