It is like I am dreaming

I have been trying to contact edreams starting 23 march 2020 and today it is 28 march 2020 and still unable to get hold of them. I tried this numbet *** and *** when you select to speak to an agent you are informed to try again later. I have tried may "laters" but never gets a chance to speak to an agent. I sent them an email on this address ***. still no response.

I also tried the help centre and no agent is availabe. The help centre go in circles when giving options to press. There is somewhere when it tells you that no English agents are available. But they were immediately available in taking money from my credit card.