Flight bookings

I needed to book flights on very short notice, went through all the details I needed to, chose the flights and times I wanted did all the normal steps you would booking your flight, came to the page where I had to pay all went smooth, payment came off seemed it was flawless until I received my booking confirmation via email.<br> <br> The flights were booked 2 days later than the date I had chosen, in a panic I tried to change the flights as they were ment for the following morning. I managed to eventually change 1 flight to the morning (which cost me even more money) however the other flight for what ever reason was unable to change. Due to this the flights were paid for (1 and a half time due to the charge of changing the one ticket) and we were unable to catch the flights with the concern that there would not be a return flight on the day we needed it to be, loosing all the money for nothing.<br> <br> Upon phoning eDreams they tell me that they cant do anything unless I have a screen shot of when I booked the flights. No where or never have I ever seen \please take screen shots for evidence\".<br> <br> I find this unacceptable as steps were taken to make sure all was done correctly from my side "