SB
Stefan B

1 reviews | Active since Apr 2025

20 May 2025, 16:59

eDreams Global redeems poor performance by the SA team

My 1st post dealt with my inability to get my refund for a cancelled flight back. I am happy to report that by emailing the global CEO, my refund was paid into my bank account this morning, so eDreams (Spain where the head office is and NOT SA though) have redeemed themselves. A word of caution though: rather reserve and pay for tickets via EFT. eDreams claim that they cannot pay refunds into credit or debit card accounts; and keep all correspondence with them!

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