1 reviews | Active since Apr 2021
Edreams disaster, go on FLYSAFAIR original page to book tickets 🤟🏻
Best go on flysafair their main page and book a ticket for less to no headache and stress... Edreams is an agent not affiliated with Flysafair.
Flysafair will not assist you if you book with agents.
Edreams has many hidden fine print, of which no refund and if you wish to change your flight it will cost you roughly the amount of another ticket if not more since they are based in Spain dealing in dollars you have to pay a penalty and rebook at current dollar prices
Their outsourced India based call centre is good at helping and informing you that the ticket is non refundable and that the reason for paying and extra R5600 on the two tickets is because of the penalties in dollar price to change the tickets...
So you lose out on the original two tickets you paid for R4500 ..... Because there non refundable
You have to pay R5600 because of penalties in dollars for the two tickets
Then to reissue 2 new tickets at there current dollar price
Was R5000 some change
Roughly R10000 plus to be paid ....yep that is what it will cost said the man from the India based call centre...
When he was asked does that make sense... R10000 for 2 tickets his reply
Yes Sir I do understand that but it is the company policy if he could help any further he would....it's the company policy to pay for penalties since it's in Dollars it seems like we buying another ticket
We choose to miss that flight booked 2 tickets with Flysafair following week R3900 for both🤟🏻
