Edreams ****

eDreams is a ****. I booked 3 tickets for me and my kids for 20th December 2025 only to be turned back at the airport because our names were nowhere to be found on the booking list. I called them immediately, but they failed to help. I requested my 18k refund. To this day I have not received my refund; I have called more than ten times. Instead, they keep on sending me emails saying I must contact the Hahn airlines, but how? I booked with them, not the airlines. It's frustrating, really. Please be careful booking with them; they are ****s. I've spent almost 2 months fighting for my refund.