edreams

The most shocking after sales service company I have ever encountered in combination with FlySafair. RUDE ABRUBT ARROGANT CALL CENTRE AGENTS. WILL NOT OFFE ANY ASSISTANCE OR HELP RESOLVE AN ISSUE AT ALL. DONT USE THEN EVEN THO THERE TICKETS ARE CHEAPER. THEY USE ALL OVERSEAS CARRIERS. I TRIED TO BOOK A FILE TO DURBAN AND HAD NOTHING BUT BAD ISSUES AND IN THE END WAS TOLD THE CARRIER THAT ISSUED MY TICKET THRU FLYSAFAIR WAS A GERMAN AIRLINE CALLED HAHN AIR WHICH IS TOTALLY UNAPPROACHABLE AND WERR ALSO NOT PREPARED YO HELP AT ALL AND I LOST AN AIRTICKET WORTH R2590. And neither a FlySafair or edreams were willing to help after sale took place. Be warned. Don’t use edreams.