E dreams booking

I used this site to book my fright on the 27th on Oct I ddnt subscribe to anything then on the 11th of November there deducted about R229 rands from my account and when I called them they kept me on the line for hours on end when I told them I want to cancel the subscription the agent was explaining that even if they cancel they will still be deducting from my account against my will my airtime ended up finishing even as I tried to explain that I did not evn subscribe I. Thought it was just a booking website