Day Light ******* and poor business practice

I booked flights through Edreams for myself and four friends. The payment was made in full at the time of booking. However, two weeks later, I received multiple notifications from my bank of five deductions of R195.00 each from my account.

I contacted Edreams customer support and was informed that these deductions were for a "subscription for a discount." At no point during my booking process was I made clearly aware that I was signing up for any subscription service, nor did I knowingly consent to recurring charges.

This is deceptive and ********* business practice. I did not agree to ongoing payments beyond the original flight purchase. I demand an immediate cancellation of this so-called subscription and a full refund of the five R195.00 charges.

I am extremely disappointed by this experience and will not recommend Edreams to anyone until this matter is resolved transparently.