1 reviews | Active since Feb 2013
Disappointed
Dec 2018, I purchased my second vehicle from Edmond Auto Durban. Everything was great. Within first week of having vehicle, I informed the used car sales manager of some faults on vehicle. Six months later, and finally something was done, despite numerous attempts before hand, however because of the delay in fixing certain issues, I now sit with two brand new tyres placed on vehicle at time of purchased, having gone smooth, and the used car sales manager refusing to replace them, despite them having ended up this way due to his negligence in fixing the vehicles issues for six months. Then he states that the problem should of been sorted earlier, and stating the way vehicle has been driven, claiming I never attempted to get vehicle to them...SERIOUSLY!!! It's easy to blame the client when you are at fault and won't admit it. Now I sit with two smooth tyres, rotated to back of vehicle, because the used car sales manager, neglected my requests for six months, neglected to assist me from the very first week of having the car and reporting the issues, and neglected his after sales responsibilities. Will I recommend them to purchase a vehicle, NO! their after sales service destroys their great helpfulness when purchasing a vehicle. A real disappointment from an initially good relationship this has turned out to be.
