JP
Jason P

1 reviews | Active since Oct 2021

16 May 2022, 14:36

Need assistance

Not a great start to a 12-month contract with Edge fitness. Can't seem to get any assistance.

I noticed that three amounts went off on my account R198,50 for the half-month levies R100 for the card fee and 299 for the membership subscription according to the website.

Can you please give me a copy of my contract so I can understand why an Edge staff member asked me pay R309 (Receipt 22667)

I recall a Edge staff telling me that the amount for levies was suppose to go off in December. He also told me that I needed to pay for those levies and the gym card at the front desk.

I paid a total of R309 when I went to Edge fitness Walmer on Tuesday the 10 May 2022. I now have no idea what I paid R309 for and I’m very concerned about this can you please assist me.

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Replies (1)
Edge Fitness Clubs
Edge Fitness Clubs's reply16 May 2022, 15:05
Official
Dear Jason Pietersen 

We are sorry to hear of your experienced, please follow this link to document what you need our assistance with: https://bit.ly/EdgeFitnessClubsOnlineSupportandQueries. 
Your entry will go into a timestamped database so that we both have a permanent record,  we can track progress with your query, and we can get back to you with a solution.

Kind Regards 
The Edge Fitness Clubs Team