Edge Fitness GONUBIE (flawed cancellation system)

I've stared at this blank box for 5 minutes. Typing then deleting seeing I fail to comment without using profanity. The account department is utterly USELESS!!! Renewing contracts without consent - then handing over the account without notice -

My membership ''outstanding fees + cancellation fees '' ZAR1,794.00 + ZAR2,889.57 (After successfully deducting the monthly debit order for my 2 accounts) So in total - approx ZAR8970,00 +ZAR1,794 + ZAR2,889.57.

NB***** This is their method of *****ing you properly!!! Flawed Cancellation System Good Day valued member,

We are sorry to hear you are applying to cancel your membership with Edge Fitness.

We have updated our cancellation procedure and request that you follow the link below and complete an online submission.

https://docs.google.com/forms/d/e/1FAIpQLSfMtseDNM7XOADludQJxLnahHNg5NVD6l6zkrf5ph9wRvymoA/viewform

(my 1st & 2nd attempt failed 3rd time lucky - 4 months later!!!)

I hope you don't get ****med like me -