Atrocious Service

I recently was told that my contract expired 31 of May and had to give 30 days notice to have the contract stoped. A method of how to go about was given to me and I followed it. I would also receive a phone call from Deon regarding the cancellation. It has nearly been 3 weeks, no phone call. When enquiring as to what happens next, I found out that the contract only expires Jan 2020. So I am liable for outstanding fund owed to EF. ARE YOU KIDDING ME? Sure I shoul've known when my own contract expired, but there system indicated otherwise hence my cancellation. I just want Edge Fitness out of my life and will NEVER NEVER NEVER recommend them to anyone!