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How long does it take for the payment made from Nedbank to your edgars account? I've sent a request of my monthly instalment to *** on the 06/01/2021 and they can not assist me because they need proof of payment. payment was made on the 05/01/2021. i was told to forward the PoP and unfortunately i cant coz m not in the office and my phone don't hve enough memory to forward it.

the person who is hiding behind the customer service email is lazy, ***********, rude, full of attitude etc... yesterday her response was that i need to contact collections and im not sure why. it is so disappointing to receive such service, im sorry to say this but Edcon is going through such difficulties because of such service/people. how am i suppose to pay if im not even sure how much is needed. up until someone email me or contact me with regards to my query I am not going to pay a cent to this account. you can list me if you wish and see if I care. i am also going through financial crisis due to this pandemic and im trying my best to pay my accounts and you get such service, im very disappointed and please note that if you continue with such service, you going to loose more of your loyal customers. hope this complain lands on the right hands for the sake of Edcon not lazy staff who only go to work for salary does not care about the future of the company (selfish) *edcon its high time you hire competent/ skilled staff* cant wait to see this account closed... :(