ZERO SERVICE,EMPTY PROMISE

I bought a phone on the 27/02.2015! Then I used the phone for only 3 days.The phone does work the only problem is the battery it doesn't last long.I then took it back to the store on the 03.03.2015 and I found the same lady who was assisting me when I originally bought the phone.PETUNIA said to me she's going to take the phone to Vodacom to get the battery issue checked.She promised me that I'll get my phone back after 4-5 weeks and she's going to give me a call as soon as the phone is back.I've never received any call from her and its now 2months.I decided to go to the store just to check if my phone is back !Turns out the phone was there BUT the BATTERY was not there & todate PETUNIA did not bother to call me. I am really so disappointed by the lack of service and respect. I spent my money and am not being treated fairly. I would like this matter to be resolved asap. Edgars gives me back my money since I dont have the phone or replace the battery and whilst you are at it employ staff who actually know what customer service is not mediocre people like that PETUNIA you have there at EDGARS BOULDERS.I REGRET EVER BUYING FROM YOUR STORE. <br>