LL
Louise L

1 reviews | Active since Jan 2018

05 Jan 2018, 15:47

Zero customer service at so-called customer care lines.

Trying to report a ****** card, no answer at any of the numbers provided. Truworths even has an option for reporting a ****** card, not Edgars, nope, you have to call their general customer "care" line. Tweeted to them, emailed them, called them and sent a facebook message.

What does one have to do to actually make contact with this place?

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Replies (1)
Edgars
Edgars's reply05 Jan 2018, 16:53
Official

Thank you for making contact with us.Kindly note that we have tried calling you on the number provided in order to block your card . Apologies for the frustrations caused to you .

Kindly contact us on *** with your account or ID number for assistance .

Kind regards

The Edcon Customer Experience Team