DF
D F

1 reviews | Active since Sept 2016

12 Jul 2018, 13:57

Zero concern about loyal customers

1) Getting sent stupid smses and emails about late payment - when for the last 20 years I've always paid earlier and received no thank you

2) Unable to buy data OTA

Error "You do not have sufficient credit available. Please make a payment onto your account to continue using this service."

You seriously don't care at all about your loyal customers...

It's sickening.

Maybe you'll be happy when I close my account for good ?

0
Replies (1)
Edgars
Edgars's reply13 Jul 2018, 12:25
Official

Thank you for making contact with us . Please note that there is an arrears amount of R81.18 in order to bring the account up to date. If the account is in arrears this will prevent any third party purchases being made on the account .***/GO

Kind regards

The Edgar's Customer Experience Team